Privacy | LUSE English

This Privacy Policy outlines how Gökhan Çetinyürür ("we," "us," or "our"), operating under the name LUSE English, collects, uses, and protects your personal information when you visit and interact with our website at https://www.en-luseenglish.com/ ("the Website"). By using the Website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1.1. Personal Information We may collect personal information from you when you voluntarily provide it to us through forms on the Website, such as when you contact us via email or subscribe to our newsletter. The types of personal information we may collect include, but are not limited to:

Name
Email address
Mailing address
Phone number

1.2. Usage Data We may also collect non-personal information about your interactions with the Website, such as your IP address, browser type, operating system, referring URLs, and pages visited. This information is used to analyze trends, administer the Website, track users' movements, and gather demographic information for aggregate use. It helps us improve the Website's functionality and tailor our content to better meet your needs.

1.3. Online Sessions As a website where clients book online sessions, we may collect additional personal information necessary for scheduling and conducting these sessions. This may include session preferences, availability, and other relevant details.

2. Use of Information

2.1. Personal Information We use the personal information you provide to respond to your inquiries, fulfill your requests, process your orders, schedule and conduct online sessions, and provide you with relevant information about our services. We may also use your personal information to communicate with you, send periodic emails, personalize your experience on the Website, and comply with applicable legal requirements.

2.2. Usage Data Non-personal information collected may be used to analyze and optimize the Website's performance, gather demographic information, and improve our marketing efforts. This data is aggregated and does not identify individual users.

3. Online Sessions and Zoom

All sessions booked through our website are conducted online. For the purpose of online sessions, we utilize Zoom as our online meeting platform. Please note that the privacy and data protection practices of Zoom are governed by their own privacy policy. We recommend reviewing Zoom's privacy policy to understand how your personal information is handled during online sessions.

4. Email Campaigns

We may send email campaigns to provide you with information about our services, promotions, and relevant updates. You have the option to opt-out of receiving such communications by following the unsubscribe instructions provided in the emails or by contacting us using the information provided below.

5. Payment Processing

For charging services with your credit card, we use iyzico, a Payu company. When making a payment, you may be redirected to iyzico's secure payment platform. Please note that iyzico has its own privacy policy and terms of use governing the collection and processing of payment information. We recommend reviewing iyzico's privacy policy for more information on how your payment details are handled.

6. Data Protection and Security

We take the security and protection of your personal information seriously. We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction.

7. Sharing of Information

We do not sell, trade, or transfer your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating the Website, scheduling sessions, conducting online sessions, processing payments, and conducting our business. These parties are obligated to keep your information confidential and are prohibited from using it for any other purpose.

8. Cookies and Tracking Technologies

The Website may use cookies and similar tracking technologies to enhance your browsing experience and analyze user behavior. You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. Please refer to our Cookie Policy for more information on the types of cookies we use and how you can manage them.

9. Your Rights

9.1. CCPA Rights If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of your personal information, and the right to opt-out of the sale of your personal information. To exercise these rights, please contact us using the information provided below.

9.2. GDPR Rights If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, or erase your personal data, the right to restrict or object to certain processing activities, and the right to data portability. To exercise these rights, please contact us using the information provided below.

10. International Data Transfers

We may transfer and store your personal information outside of your country of residence, including to countries that may not provide the same level of data protection as your jurisdiction. By using the Website and providing your information, you consent to such transfers.

11. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

12. Updates to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. The revised policy will be posted on this page with an updated "last updated" date. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, or if you wish to exercise your rights under CCPA or GDPR, please contact us at:

Gökhan Çetinyürür (LUSE English) Email: info@luseenglish.com

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